For your convenience, we accept major credit cards and dental fee plans. We deliver the finest care at the most reasonable cost to our patients, therefore payment is due at the time service is rendered unless other arrangements have been made in advance. If you have questions regarding your account, please contact us at Greensboro Office Phone Number 706-454-1500.
Please remember you are fully responsible for all fees charged by this office regardless of your insurance coverage.
We will send you a monthly statement. Most insurance companies will respond within four to six weeks. Please call our office if your statement does not reflect your insurance payment within that time frame. Any remaining balance after your insurance has paid is your responsibility. Your prompt remittance is appreciated. We can make arrangements for a monthly payment plan but that must be implemented prior to the actual procedure.
We understand our patients’ desire to take advantage of medical and dental insurance benefits their employer has purchased on their behalf. Sometimes we see them disappointed when those benefits don’t completely match their needs. We want to share with you what we have learned about medical and dental insurance so you will have clear expectations from the start.
The benefits purchased by you were based on the amount your employer budgeted for buying insurance – not on your needs or the needs of others in the plan. No one from the insurance company checked your teeth or asked you what kind of dental health was important to you. That’s okay. That’s our job.
We want to assure you that in this practice we will always make recommendations based on what is best for you; never on what your insurance covers.
We will help you see what we see, as we see it. We’ll help you understand the existing conditions in your mouth, how they occurred, and what you can do about them. We’ll talk to you about options and help you understand the implication of choices you make. We want to work with you to help you achieve the level of health you desire for yourself.
We encourage you to look at medical and dental insurance as an aid and know that medical and dental insurance was never designed to pay for everything everyone in the plan might want or need; only to defer some of the cost of some of the treatment its customers might choose.
We’ll help you ask the appropriate questions of your benefit’s advisor, and help you get the maximum benefit you are entitled to under your plan. We hope you see us as a resource in helping you make healthy choices.
Please remember, ultimately, that you are responsible for your bill. Thank you for the opportunity to assist in your health care needs.